SMS Policy & Guidelines
- Privacy of Your Number
We respect your privacy. Phone numbers shared for SMS consent will not be sold or given to third parties for marketing purposes. - What Kind of Messages You’ll Get
When you opt in, you may receive:
- Service conversations
- Daily updates or reminders
- Tracking and delivery notifications
- Shipment status messages
- How Often We Text
Message frequency depends on your activity. In some cases, you could receive up to 50 texts per week (for example, regarding billing, tracking, or updates). - Possible Carrier Charges
Standard message and data rates may apply based on your carrier’s plan. Fees may vary for domestic vs. international messages. - How to Sign Up
You can subscribe to SMS updates by submitting our online form. - How to Unsubscribe
To stop receiving texts, reply “STOP” to any SMS. You can also contact us directly to be removed. - Getting Support
Need help? Reply “HELP” to any message, or reach out to us directly. - Important Notes
- Standard carrier rates may apply.
- You may opt out anytime by texting “STOP.”
- For help, text “HELP” or visit our Privacy Policy & SMS Terms page.
- Message frequency can vary.